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Services:

Everything we do, we do for our customers. That's why we pull out all the stops to ensure 100% customer satisfaction. Our job doesn't end with simply providing products of the highest quality. We want our customers to enjoy the experience of owning a Preethi product. And that extends to troubleshooting, repairs and sales.

We achieve this through our dedicated customer service number (+91) 9940000005 and our specialised service centres numbering 93 in all, spread across India. To make things easier for our customers and dealers, we also schedule regular visits of service personnel to our entire dealer network.

Returns Policy:

At the time of delivery, kindly check the product thoroughly for any Damages, Missing Parts/ Units, Incorrect Product and Working condition. The Dealer/ Retailer is responsible to run/ demonstrate the working condition of the Product at the time of delivery. Hence kindly demand demonstration in case the same is not carried out.

No returns are acceptable on the above grounds once delivery is completed. For any issue post usage you can contact Preethi Customer Care at (+91) 9789800006.

Cancellation Policy:

If you ordered something by mistake, you can cancel the order within 8 hours of placing it.

To cancel an order, please contact Preethi Customer Care by calling (+91) 9789800006 or via emails to preethiclosetoyou@nexusi.in for the order you need assistance with, and our team will help you cancel it.

Please keep in mind that if the order was placed over 8 hours prior or has already shipped, you won't be able to cancel it. If you encounter any issues once you receive your order, please contact Preethi Customer Care and we'll be happy to help.

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